How To: Reset Password
Need help resetting your password? Follow these simple steps below:
Step 1: Go to the Sign In Page
Open your web browser and navigate to the Vidzing log in page, or simply click here.
Step 2: Enter Your Email Address
Under the Welcome to Vidzing text there will be an input area for you to enter your email address
- Make sure this is the same email address that was used to sign up with Vidzing initially.
- The correct email address is required to gaurentee that you will receive a reset link.
Select "Continue" and move on to the next step.
Step 3: Click "Forgot Password?"
The next screen should look like this:
Clicking Forgot Password? will trigger a reset password email to be sent to the associated account.
NOTE: If you received the Create your password screen (below) on this step, return to the Log In page and check the entered email address for any possible errors/typos before trying again.
Step 4: Check Your Email for the Reset Link
Access your email inbox and look for an email from us with the subject "Forgot your Vidzing Password"
NOTE: Please wait up to 10 minutes for this to arrive
- Click the link provided in the email. The link is valid for 60 minutes.
- If you do not see the email, check your spam or junk folder.
- If you need to resend the email, use the "Resend Email" option on the password reset page. Only use the latest email received to reset your password.
Be aware that clicking "Resend Email" too many times may result in a temporary lockout from the reset process, lasting up to 24 hours.
Step 5: Enter a New Password
Click on the reset link from the email. You will be redirected to a page where you can enter a new password. Ensure your new password meets the required criteria:
Minimum 8 characters with at least two of the following:
letters, numbers, or special characters (no spaces).
Need More Help?
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