How To: Give Free Tickets
Need help giving free tickets? Follow these simple steps below:
Step 1: Navigate to Ticketing
Access the Creator Portal Dashboard and select the 'Ticketing' option from the 'Monetization' menu on the left side.
This will give you a full customer list providing, email, name, product, product type, whether they opted into marketing, and the date added.
Step 2: Filter by Product Type and Content
To send free tickets, select the white 'Filter | Free tickets' button, followed by selecting the product type you are giving someone a free ticket to.
NOTE: A free ticket can be given for content, a subscription or a pass.
Step 3: Sending a Free Ticket
Once you have selected the content, subscription or pass, you can either enter a list of emails, separated by commas, into the space provided, or you can bulk send free tickets using a CSV file.
Bulk sending free tickets requires a list which includes first name, last name and email.
Either drag and drop, or browse your files to upload the CSV file.
NOTE: You can download our CSV template to create your list. It is found above the bulk uploader shown above.
Need more help?
If you encounter any issues or need further assistance, please start a live chat and we will get back to you as soon as possible!